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NEW QUESTION # 34
An audit team leader arrives at a steel fabrication organisation that manufactures stairways to carry out a Stage2 certification audit. At a meeting with the OHSMS Manager, she is told that they have won their biggest contact from a construction organization to manufacture and install stairways.
During the audit, a team member found that several employees had suffered hand injuries over several months due to handrail welds not being property polished. The OHSMS Manager blames the new employees they had to take on because of the big contract. The auditor raises a nonconformance against clause 10.2 erf ISO 45001.
In relation to the nonconformity raised by the auditor and in line with the policy of the certification body, the audit team raise improvement opportunities in the audit report.
Which three of the options would represent acceptance opportunities for improvement in the report?
Answer: A,B,E
Explanation:
Comprehensive Detailed Explanation along with All ISO 45001 Audit Reference Opportunities for improvement (OFIs) are suggestions provided during audits that do not indicate nonconformities but are aimed at enhancing the system's performance.
Analysis of Options:
A . A quality control program could involve non-destructive testing of the welded handrails:
While beneficial, this focuses on product quality rather than OH&S improvements.
B . Operational planning activities may benefit from an improved risk-based approach based on international standards for risk management:
Correct. Enhancing risk-based thinking aligns with Clause 6.1.1.
C . A first aid station could be located next to the handrail polishing operation:
While useful, first aid station placement is an operational matter, not directly related to OH&S management system improvement.
D . Additional internal audits of the OHS management system may reduce production problems:
Internal audits should address system performance, not production problems.
F . The induction program for new employees could include an awareness training video on health and safety:
Correct. Enhanced training for new employees addresses Clause 7.2 (competence).
G . The requirement for wearing protective gloves could be extended to shop floor workers across all operations:
Correct. This improves hazard control in line with Clause 8.1.2.
H . The molding polishers should be disciplined for incompetency:
Disciplinary actions are outside the scope of system improvement.
ISO Reference:
Clause 6.1.1: Risk management.
Clause 7.2: Competence.
Clause 8.1.2: Hierarchy of controls.
NEW QUESTION # 35
A well-known fast-food organisation (ISO 45001 certified) contracts young people to deliver orders; last week one of them died in a street accident riding for the first time a new motorbike provided by the organisation. You will lead the recertification audit in two weeks, and you plan to prepare a checklist to investigate this incident. The following are potential questions you might ask; match them to the related ISO 45001 clause/subclause.
Answer:
Explanation:
NEW QUESTION # 36
Which two of the following are examples of activities that may occur after the third-party audit has been closed by the individual(s) managing the audit programme?
Answer: A,C
Explanation:
Comprehensive Detailed Explanation along with All ISO 45001 Audit Reference Activities following the closure of a third-party audit are generally related to improving the audit process and addressing any unresolved issues.
Analysis of Options:
A . Addressing any audit complaints:
Correct. Post-audit, complaints or concerns from stakeholders are addressed to improve the audit process and maintain credibility.
B . Conducting a closing meeting:
Incorrect. The closing meeting occurs before the audit is closed.
C . Conducting a review of opportunities for improvement:
Correct. Reviewing opportunities for improvement post-audit helps in refining processes and aligning them with organizational goals.
D . Revising the audit's objectives:
Incorrect. Audit objectives are established during the planning phase, not after the audit has been closed.
E . Updating risks and opportunities to the audit programme:
Incorrect. Updates to risks and opportunities occur during ongoing audits, not specifically post-audit.
F . Writing the audit report:
Incorrect. The audit report is prepared before the audit is officially closed.
ISO Reference:
Clause 9.2.2: Audit process review.
ISO 19011:2018, Clause 6.7: Managing complaints and follow-up.
NEW QUESTION # 37
You are an audit team leader overseeing the activity of a trainee auditor. Your team has just completed a surveillance audit and is assembling the final report.
The trainee has not contributed to a final report before and is clearly struggling with what she should provide to you for inclusion.
Which three of her following statements would be appropriate?
Answer: B,D,E
Explanation:
Audit reports should focus on objective evidence, observations, and findings relevant to the management system and the audit process. Personal opinions, unrelated remarks, or derogatory comments are inappropriate.
Analysis of Statements:
A . The guide was trying to be helpful and would not stop talking during the audit:
Incorrect. This is irrelevant to the audit findings or conclusions.
B . The Sales Manager was kind and seems to be a nice person:
Incorrect. Personal opinions about individuals are not appropriate in audit reports.
C . The audit client's objectives for this audit were never realistic. That's why we were unable to complete the audit plan:
Correct. This is relevant as it relates to the audit process and highlights challenges in meeting objectives.
D . The maintenance team could not replace a lightbulb, let alone an air conditioning unit:
Incorrect. This is derogatory and irrelevant to the audit report.
E . The OHS Management team were extremely helpful and went out of their way to facilitate access to required records:
Correct. This is a valid observation about cooperation during the audit process.
F . The OHS Manager disagreed with me in respect of all of the nonconformances I raised. He still does not accept any of them:
Incorrect. While disagreements may occur, this statement is overly subjective and not constructive.
G . The Production Manager is lucky to have a job as he does not appear to understand how anything works around here:
Incorrect. Personal attacks or irrelevant judgments have no place in the report.
H . The Sales Manager said he had forgotten the password to the Sales Ordering system and so too had everyone else in his department:
Correct. This relates to system access and could indicate a nonconformance or an opportunity for improvement.
ISO Reference:
ISO 19011:2018, Clause 6.7: Reporting audit results.
NEW QUESTION # 38
Whistlekleen is a national dry cleaning and laundry organization with 50 shops. You are conducting an OHSMS surveillance audit of the head office and are sampling health and safety performance monitoring. You find that 80 per cent of incident originate from five shops in the same region. Most of these relate to staff and customer feeling unwell due to breathing in the pungent atmosphere. Some required to be hospitalized. The OHS Manager tells you that these are the oldest shops in the organization. The cleaning equipment emits Volatile Organic Compounds (VOCs) and needs replacing but the organisation cannot afford it at the moment.
You raise the following nonconformity against clause 10.2 of ISO 45001.
''The organization failed to act after incidents in the five old shops involving the release of VOCs from laundry operations, which resulted in injury in some instances. The equipment used was not capable of consistently operating to the required level of safety'' Select one of the options which would constitute the most effective corrective action for the nonconformity.
Answer: C
Explanation:
Comprehensive Detailed Explanation along with All ISO 45001 Audit Reference Clause 10.2 of ISO 45001 pertains to Nonconformity and Corrective Action. Organizations are required to evaluate incidents, investigate their causes, and implement effective corrective actions to prevent recurrence.
Issue Identified:
The incidents in the five old shops are related to VOC emissions from outdated equipment, leading to staff and customer health concerns. This indicates inadequate risk management and failure to act on known safety issues.
Analysis of Options:
A . Display an emergency phone number.
This is a reactive approach and does not address the root cause of the issue, i.e., VOC emissions. It also does not align with ISO 45001's emphasis on preventive measures.
B . Evaluate and update the PPE requirements.
While PPE is important, relying solely on PPE without addressing the root cause (emission of VOCs) is insufficient. PPE is considered the last line of defense under the hierarchy of controls.
C . Reassess the OH&S risks associated with the laundry process in the five old shops.
This option aligns with ISO 45001, Clause 8.1.2, and Clause 10.2, as it emphasizes reassessing risks and taking steps to mitigate them. A thorough risk assessment could lead to interim measures such as process improvements or administrative controls until the equipment is replaced.
D . Review the current safety procedures.
While reviewing safety procedures is useful, it does not address the specific nonconformity related to the equipment's inability to operate safely.
Best Action:
Reassessing the risks in the five shops (Option C) ensures a comprehensive review of the hazards posed by outdated equipment, leading to appropriate preventive and corrective actions.
ISO Reference:
Clause 10.2: Requires identifying and addressing nonconformities to prevent recurrence.
Clause 8.1.2: Emphasizes the hierarchy of controls and risk assessment as a foundation for mitigating hazards.
NEW QUESTION # 39
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